Self-hosted, open source, free help desk system. Convert incoming emails into support tickets and manage customer support efficiently.
Everything you need to provide excellent customer support
Convert incoming emails into support tickets automatically. Support multiple mailboxes.
Assign tickets, add notes, mention teammates. Work together efficiently.
Get notified via email, Slack, Telegram, SMS and more.
Track performance with detailed reports and analytics.
S/MIME, PGP encryption. Two-factor authentication. GDPR compliant.
White-label, custom fields, workflows, SLA and more.
Extend functionality with powerful modules
Chat with your customers in real-time
Integrate WhatsApp business messages
Create helpful documentation
Automate ticket management
Customer relationship management
Track time spent on tickets
Organize tickets with tags
Single sign-on integration
Get started with self-hosted help desk
Trusted by thousands of organizations worldwide
"FreeScout has transformed our customer support. It's exactly what we needed - simple, powerful, and completely free. Highly recommended!"
"We migrated from Zendesk and haven't looked back. FreeScout offers everything we need without the hefty price tag."
"The modules ecosystem is incredible. We have live chat, WhatsApp, and knowledge base all integrated seamlessly."